Effective Date: March 29, 2025
Welcome to House Cleaner Pros! These Terms of Use (“Terms”) govern your access to and use of our services, website, and any related content. By using our services, you agree to comply with these Terms.
1. Services Provided
House Cleaner Pros offers residential cleaning services, including but not limited to glass cleaning, wheel protection, full detailing, interior and exterior detailing, paint protection, and 24/7 emergency cleaning services.
2. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information when booking services.
- Ensure safe and reasonable access to the premises for our cleaning professionals.
- Not use our services for illegal or unauthorized purposes.
- Adhere to any additional policies provided by House Cleaner Pros.
3. Booking and Payments
- All service bookings are subject to availability.
- Payments must be made in accordance with the pricing and payment terms specified at the time of booking.
- We reserve the right to modify pricing at any time, with notice provided before changes take effect.
4. Cancellations and Refunds
- Cancellations must be made at least 24 hours before the scheduled service time.
- Late cancellations or no-shows may be subject to a cancellation fee.
- Refunds are processed on a case-by-case basis, subject to our discretion.
5. Liability and Disclaimer
- We strive to provide high-quality cleaning services, but we do not guarantee specific results.
- House Cleaner Pros is not liable for damages resulting from pre-existing conditions, improper maintenance, or misuse of cleaning products.
- We are not responsible for any lost or stolen items during service.
6. Termination of Services
We reserve the right to refuse or terminate services if a customer engages in abusive, inappropriate, or unsafe behavior towards our staff or violates these Terms.
7. Changes to These Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of any revised Terms.
8. Contact Us
If you have any questions about these Terms of Use, please contact us at:
House Cleaner Pros
San Diego, CA 92103
Email: [email protected]
